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Delivery Information

Christmas Shutdown

We are closing down over the Christmas holidays. Please see our opening times below:

Thur 19th December          OPEN AS USUAL    Last Day for 48 hour orders

Fri 20th December             9am to 12pm    Last Day for 24 hour orders - office closes at 1pm

Mon 23rd  December          CLOSED 

Tue 24th December             CLOSED

Fri 27th December               CLOSED

Mon 30th December            CLOSED

Tue 31st December               CLOSED

Thurs 2nd January           OPEN AS USUAL

Our last day for taking 48 hour orders, for delivery before Christmas, will be Thursday 19th December. Our last day for taking 24 hour orders for delivery before Christmas will be Friday 20th December (before 12pm).  

Our office will be closed on the days indicated above. We will still accept orders over this period, but orders during the holiday period will be processed on our return on the 2nd January 2020 for delivery on 3rd for 24 hour orders or the 6th for 48 hour orders.  

Turnaround times:

Our standard delivery time is 48 hours unless stated otherwise in the product description, this means, for example, if you order before 4pm on a Monday you will receive your banner stand on Wednesday. For our express 24 hour service if you order before 2pm on a Monday you will receive your banner stand on Tuesday.

All our turnaround times are based on working days (Monday to Friday), not including public holidays. 

The printing turnaround time starts when your order is paid for and print ready artwork is received at our office before 4pm for our 48 hour turnaround and 2pm for our 24 hour turnaround. All orders confirmed and paid for after 4pm (or 2pm for 24hr) will be processed the next working day.  

All turnaround times quoted are typical turnaround times, and cannot be guaranteed. Delivery can vary depending on quantities, order specifications, machine requirements, delivery companies, and any other circumstances which may be beyond our control.  We will always do our best to ensure your print gets to you in the quickest time possible. 

Delivery:

We offer FREE DELIVERY on all orders dispatched to England and Wales mainland addresses, and Scotland Lowlands, using Interlink Express - if you know your consignment number, you can track your banner here: Track Your Banner.

We can also deliver to Northern Ireland or the Isle of Wight but for this service you’ll need to place your order by phone (we are unable to accept online orders outside mainland UK). 

Please order in time for us to process your order and produce the goods.  We give a turnaround time for each product on our product pages.

We cannot guarantee the service of our couriers that falls outside our control.  (eg: mis-routing of parcels, failure to find addresses, no one avaiable to sign for goods, vehicle breakdowns, courier service delays or weather delays). If you need us to work faster, then please call us and we’ll do everything we can to meet your timescales. 

SERVICE    COST
Standard next day
This works best for most of our customers. The goods travel by overnight courier and normally arrive at your premises any time between 8:30am and 5pm the next day (excluding weekends). You will be able to track your order’s progress online using your tracking number.
FREE

Express delivery - PRE 12pm
Choose this option if you want a guaranteed delivery before 12:00 midday - (excluding weekends).

£12.00 plus VAT

Express delivery - PRE 10:30am 
Choose this option if you want a guaranteed delivery before 10am - (excluding weekends).

£30.00 plus VAT

Express delivery Saturday - PRE 12pm 
Choose this option if you want a guaranteed delivery on a Saturday morning.

£28.00 plus VAT

Same day van
We can also arrange delivery by van for bulk orders. Please contact us for a price and place your order over the phone. 

POA

 

*Note:  All deliveries must be signed for, so please make sure someone is there to receive the goods.

Cancellations - Please note that if an order is cancelled (subject to agreement by us,) before production starts there will be a £10.00 plus VAT (£12.00) cancellation charge to cover administration and card costs. 

 

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